Team Phone               Email                                             Topic
Customer Service 1-866-930-1115 Any questions about guest reservations/cancellations, RESmatrix assistance, etc.
Billing                              1-386-597-2985 Questions about your bill
Sales                                1-386-585-3931 Would like to recommend a new property or add a new property
Travel Agent Billing 1-386-597-2985 Commission requests from travel agents

Who at Online Reservation Specialists

should I contact for specific questions?


Contact Customer Service 9:00am-5:30pm Monday-Friday at 1-866-930-1115 or


Emergency Support is available afterhours via

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